Enable HTTPS Support With Apache - not working - Sept 2021

Keywords: Redmine - Virtual Machines - Technical issue - Secure Connections (SSL/HTTPS)

bnsupport ID: e94a5e22-e9e1-3698-aa13-90379e23e3c0

bndiagnostic output:

? Connectivity: Found possible issues
? Resources: Found possible issues
? Apache: Found possible issues
https://docs.bitnami.com/general/faq/administration/use-firewall/
https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-errors-apache/
https://docs.bitnami.com/bch/apps/moodle/troubleshooting/deny-connections-bots-apache/

bndiagnostic failure reason: The documentation did not make any significant change

Description:
I am trying to get an SSL Certificate installed. It is not working and when I copy the files over as shown on this page, the website does not load and apache does not start up.
This webpage also does not match well what is already in the bitnami.conf or the bitnami-ssl.conf files:
https://docs.bitnami.com/virtual-machine/apps/redmine/administration/enable-https-ssl-apache/
The bitnami-ssl.conf file specifies this directory for a server.key file:
/opt/bitnami/apache/conf/bitnami/certs
However the webpage above states this directory:
/opt/bitnami/apache2/conf

Also, apache and apache2 I believe are the same location.

Please help with SSL installation and setup for Bitnami Redmine! I cannot get it working and have spent many hours on this.

Connectivity report: I do have access to the server locally and when the SSL gets installed, apache will not load therefore there is no access on port 80 or 443. Screenshot below.
Screen Shot 2021-09-10 at 12.42.42 PM

Resources: This is setup from the Bitnami ova file. So if resources are low, I am guessing it is due to their own original configuration.

Just to clarify, I need help/guidance in getting a valid ssl certificate installed.

Hello @adamv,

Thanks for using our Bitnami Redmine stack! Have you already generated the certificates using bncert or an external service? If you are using our bncert tool, you shouldn’t need additional configuration.

Regarding your documentation question, please check which approach you need to follow. It seems you are checking the wrong approach, as the path /opt/bitnami/apache/conf/bitnami/certs also appears in the Approach A section of the guide.

Regards,
Francisco de Paz

Thank you.
I guess I was looking at Approach B still because of the prior redmine server I had. Thank you for your help!

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