Empty Open edX tracking.log. There are no logs from the [tracking] logger.py

I have a koa-1.0 with VM image (.ova)
I didn’t change anything that would affect this.
In older version (Ironwood), there are logs with format:

2021-02-01 01:48:19,989 INFO 2222 [tracking] logger.py:50 - {“username”: “user” …

I didn’t find any such logs in “edx.log”. Where would it be possible to enable log output with “tracking”?

Solution found at Ironwood. We are change the loggersettings.py:
We are remove [user %(user_id)s] [ip %(remoteip)s] from:

    logger_config = {
        'version': 1,
        'disable_existing_loggers': False,
        'formatters': {
            'standard': {
                'format': u'%(asctime)s %(levelname)s %(process)d '
                          '[%(name)s]  **[user %(user_id)s] [ip %(remoteip)s]**  %(filename)s:%(lineno)d - %(message)s',

And now, all tracking logs prints to the tracking.log. This trouble was in formatting of logs.

EDIT: @gongomgra added text formatting

Hi @evilgenomus,

Thanks for using our products and for posting here your solution! I’m sure it will be of help to other users in the future. We will close this thread as solved. Please do not hesitate to open a new one with any other questions you may have.

Thanks for the input. We have updated the page at https://docs.bitnami.com/general/apps/edx/troubleshooting/debug-errors/