I am using Bitnami Dogwood release (hosted on AWS) and I am facing the following issue:
When I try to rescore a student's (or all students') submission, a popup infroms me that the task has started, but an error is shown at 'Show Background Task History for Student'.
This error shows the following info among other info:
Task Type: rescore_problem
Task status: Not completed
Task progress: Specified problem does not support rescoring.
And the rescoring procedure is not finished successfully.
I have tried the same steps at my localhost installation and everything is executed fine. The background task history shows success and not failure. I mention this in order to show that I am aware of the correct steps of the rescoring procedure.
What could be the problem in my online case?