Deploy Guacamole bitnami-guacamole-1.1.0-6-r03-linux-debian-9-x86_64-nami.ova

Keywords: Apache Guacamole - Virtual Machines - Technical issue - Other
Description:
After deploy bitnami-guacamole-1.1.0-6-r03-linux-debian-9-x86_64-nami.ova. none of the stack running , only the vm, in log only show :
bitnami.service - LSB: bitnami init script
Loaded: loaded (/etc/init.d/bitnami; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Tue 2020-03-17 04:51:06 UTC; 4min 7s ago
Process: 888 ExecStart=/etc/init.d/bitnami start (code=exited, status=1/FAILURE)
Tasks: 7 (limit: 4915)
CGroup: /system.slice/bitnami.service
├─637 /opt/bitnami/postgresql/bin/postgres -D /opt/bitnami/postgresql/data --config-file=/opt/bitnami/postgresql/conf/postgresql.conf --ext
├─639 postgres: checkpointer
├─640 postgres: background writer
├─641 postgres: walwriter
├─642 postgres: autovacuum launcher
├─643 postgres: stats collector
└─644 postgres: logical replication launcher

Mar 17 04:51:06 debian bitnami[888]: nami ERROR com.bitnami.apache is not fully installed. You cannot execute commands
Mar 17 04:51:06 debian bitnami[888]: ## 2020-03-17 04:51:06+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/010_bitnami_agent_extra…
Mar 17 04:51:06 debian bitnami[888]: ## 2020-03-17 04:51:06+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/020_bitnami_agent…
Mar 17 04:51:06 debian bitnami[888]: ## 2020-03-17 04:51:06+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/030_update_welcome_file…
Mar 17 04:51:06 debian bitnami[888]: ## 2020-03-17 04:51:06+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/040_bitnami_credentials_file…
Mar 17 04:51:06 debian bitnami[888]: ## 2020-03-17 04:51:06+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/050_clean_metadata…
Mar 17 04:51:06 debian systemd[1]: bitnami.service: Control process exited, code=exited status=1
Mar 17 04:51:06 debian systemd[1]: Failed to start LSB: bitnami init script.
Mar 17 04:51:06 debian systemd[1]: bitnami.service: Unit entered failed state.

Hi @erio.this.day,

Could you please let us know the specs you set when launching the VM? Did you try to launch a new VM with more resources?

We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please execute it on the machine where the stack is running by following the steps described in the guide below?

How to Run the Bitnami Support Tool

Please note that you need to paste the code ID that is shown at the end.

I upsize the processor to 4 and memory to 8 GB, I already run the tools but it fail to upload the file, so where I have to upload the file ?

Sorry, after running in su mode it’s uploaded now, here’s code :
05750ecf-243e-e993-9012-7627327d007a

Hi, @erio.this.day.

I am not able to reproduce your issue. I launched the OVA with the default settings and it is working for me. Your logs look like it hasn’t finished starting yet. Do you mind trying again from scratch?

Regards,
Alejandro

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