On the one hand I would like to point out that the Bitnami edX Stack does not include the E-Commerce feature. You can find a lot of information in this thread where we discussed about this feature:
On the second hand, we don't have this process of configuring a Shopping Cart documented and I just opened a task in order to document it since I think it can be very interesting for the users. However, I can try to help you debugging the issue. We have a Support Tool that will gather relevant information for us to debug the issue. Could you please download and execute it on the machine where the stack is running?
From the Server Console, just type the following to download the tool:
wget -O bnsupport_tool https://downloads.bitnami.com/files/bnsupport/latest/bnsupport-linux-x64.run && \
chmod +x bnsupport_tool && \
You will be prompted to indicate the directory where your stack is installed (which is /opt/bitnami on VMs and Cloud Images by default).
NOTE: The tool will inform you about the information that will be shared with us and you can decide wether to share it or not. Please review it and ask us any doubt you have if you do not agree with sharing some of the information.
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