Keywords: General - Windows - Technical issue - OtherDescription: On home page I get told:
Coppermine Photo Gallery seems not to be installed correctly, or you are running coppermine for the first time. You'll be redirected to the installer. If your browser doesn't support redirect, click here.
When I click on the link I get: http://localhost:82/coppermine/install.php404 Not Found
On which Windows version are you running the installer? And which version of Coppermine are you installing? We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please execute it on the machine where the stack is running by following the steps described in the guide below?
Please note that you need to paste the code ID that is shown at the end.
OK, I have Windows 10 Home 1903, coppermine-1.6.08-4.I ran the support tool, here is the code: de928108-7b03-1cd0-4a59-ed189232c06a
Regards ... Axel
Can you paste the installer log? You can find it in the temp folder (just type %temp% in the file explorer. It's called installbuilder_installer*.log or bitrock_installer*.log.
Sorry, I can't, always get:
"Body is limited to 32000 characters; you entered 132967."
on this community platform, and it also does not allow me to upload/attach files.
Cheers ... Axel
Could you upload the log to an online file sharing service like Google Drive and share the link through a private message by clicking on my profile and then on "Message"? Could you update this thread after sending the message?
Hi Michiel !There is no 'Message' function when I click on your profile.Here is a link to the zip package with log files uploaded to Google Drive.
I've reproduced the issue. We are investigating it and a colleague will follow up with further information.
Hi @amagard Could you please try to install the stack at port 80? That would require to stop other Apache servers you have running in your Windows machine. We reproduced an issue during the application initialisation using a different port, we will investigate it but it could take more time, thanks for reporting it.