Configurate SMTP on Joomla 3.4 Bitnami

Hi I´am new in the community.
I installed on Amazone EC2 an instance with bitnami (bitnami-joomla-3.4.1-0-linux-ubuntu-14.04.1-x86_64-hvm-ebs-mp)
Now I have realy problems to configurate the emailserver.
We use locaweb from São Paulo Brazil to host the domain and email.
My Mail Settings:
Mailer * >> SMTP
From email: >>
From Name >> Myname
Disable Mass Mail>> No
SMTP Authentication:>>Yes
SMTP Security: >> TLS
SMTP Port *: >>587
SMTP Username:>> Myusername
SMTP Password:>>mypassword
SMTP Host: >>

The last SMTP Host I tried : my hoster), and

Nothing works. :frowning: every time same error: SMTP Error: The following recipients failed:
Anybody can help?

Thx Roman

Hi @romanhuetter;

For configuring email settings in Joomla I suggest you to follow our guide:!#How_to_configure_the_email_settings_of_Joomla!.3f

Nevertheless I think your problem is here:

It should be an email address. “From email” is the email you want to appear as the sender but “SMTP Username” is the email that is actually sending the message, with

Try it and come back with the results :smile:


Hi jorgemartin
Thanks for answer. I set this only for example. The problem was solved. Very stupid thing: On of ouer stuff chanched the password without to tell me. Now it´s works. :smile:



Hi @romanhuetter;

Thanks for letting us know.
Please, don’t hesitate to contact us if you are having any other problem or issue with Bitnami products.