Clam AV NOT RUNNING on moodle application with bitnami Server

soumaorokaba 2020-04-19 21:44:19 UTC #1

Keywords: Moodle - AWS - Technical issue - Secure Connections (SSL/HTTPS)
Description:
Hello,
Clam AV isn't running. I received each time a message from my application:
An error occured.
Here are the output of the Clam V :

ERROR: Malformed database

----------- SCAN SUMMARY -----------
Known viruses: 2706822
Engine version: 0.99.2
Scanned directories: 0
Scanned files: 0
Infected files: 0
Data scanned: 0.00 MB
Data read: 0.00 MB (ratio 0.00:1)
Time: 41.831 sec (0 m 41 s)

I 'm having this issue since 17th april 2020.
My application was already on HTTPS with Letsencrypt (lego) before having the issue.
Could you help to fix the issue and how to install or run correctly the Clam V?

Best Regards,
Kaba

jota 2020-04-20 07:11:47 UTC #2

Hi @soumaorokaba,

I understand you manually installed and configured Clam AV previously, right? This package is not included in the Bitnami solution by default.

It seems the database of Clam AV is wrong, can you ask the Clam AV developers to know more about what's happening?

Thanks

soumaorokaba 2020-04-20 08:52:00 UTC #3

Hi @jota ,
For clarification, I never installed Clam AV, I don't know what it is about.
I just read in the message that it give an information on the viruses:
----------- SCAN SUMMARY -----------
Known viruses: 2706822.
So I'm scared by that issue.

For me the Clam AV package is included in the Bitnami solution by default ou linked to CPU usage like disussed here: https://community.bitnami.com/t/apache-php-fpm-one-process-takes-upto-140-mb-ram-memory/70495/4
"One thing that catched my attention is that you are running clamav, and is using 750MB. If there is an increase in the number of php-fpm process, I guess that clamav is going to increase the memory (and CPU) usage."
Also in this discussion: https://community.bitnami.com/t/how-to-install-clamav-on-lamp-stack-and-conduct-daily-file-scans/42016/2

Looking for the solution .
Regards,
Kaba

jota 2020-04-20 09:19:48 UTC #4

Hi @soumaorokaba,

The ClamAV package is not installed in the Bitnami AWS images by default

$ sudo apt list --installed | grep -i clamav

WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

The posts you mentioned talk about the antivirus software but they don't specifically say that it's installed by default. Our developers saw that the package was installed (the user can install it) and they mentioned that to the users.

I suggest you contact the ClamAV developers to know more about the error you found. You can also uninstall it if you want, that package is not required for the application to run.

That's the number of viruses the application knows about. It's not the number of viruses you have in the system.

soumaorokaba 2020-04-21 09:14:35 UTC #5

Hi @jota,
I was having another issue on the CLI job which was not running but after correction with the correcte commands it is now working.
I think this ClamAV issue was related to the Cron job .
Now I didn't received any error mail about ClamAV.
I hope the issue is fixed.
Thanks for you help.
Best regards,
Kaba

system 2020-05-05 09:14:36 UTC #6

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