Can't start bitnami application inside AWS Lightsail

Type: Bitnami Support Tool

Description:
I am using bitnami in an AWS Lightsail Wordpress Multisite environment.
I was trying to extend the storage following this tutorial: https://docs.bitnami.com/aws/how-to/modify-ebs-volume/

Everything seemed to go well - even the moving the bitnami application but now bitnami will not start at all and the wordpress site is down.
In trying to access /opt/bitnami - there’s another folder inside that where the application is - so it’s actually /opt/bitnami/bitnami
I’m not sure what happened - any help would be greatly appreciated. I can’t run the Bitnami Support Tool either.

Hi @heatherj

Thanks for using Bitnami WordPress!

Let’s try to focus first on why you can’t run the bnsupport-tool in your instance. Please, execute the following commands to determine the structure of /opt/bitnami/:

sudo ls -la /opt/bitnami
sudo ls -la /opt/bitnami/bitnami

I can’t run the Bitnami Support Tool either.

What is the error that you are facing when executing the bnsupport-tool?

Best regards,
Jose Antonio Carmona


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