Keywords: WordPress - AWS - Technical issue - Secure Connections (SSL/HTTPS)
bnsupport ID: 03f0e042-c605-afbf-6897-91e06ede5440
? Apache: Found possible issues ? Connectivity: Found possible issues ? Resources: Found possible issues ? Processes: Found possible issues https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-errors-apache/ https://docs.bitnami.com/general/faq/administration/use-firewall/
bndiagnostic failure reason: The suggested guides are not related with my issue
I have been running bitnami Wordpress on AWS Lightsail for a few years now. Unfortunately I had to migrate to a new instance because the SSL certificate update wouldn’t authenticate due to PHP being out of date.
I spun up a new instance on AWS Lightsail and went through the process of using a LetsEncrypt certificate set. I used this tutorial (as I have done many times in the past when renewing the certificates):
Under “Step 7: Create links to the Let’s Encrypt certificate files in the Apache server directory” of that tutorial, the very last step is to restart services.
Running this command:
sudo /opt/bitnami/ctlscript.sh start
Gives me this error:
Job for bitnami.service failed because the control process exited with error code.
See “systemctl status bitnami.service” and “journalctl -xe” for details.
I’ve tried repeatedly to re-run the process, including spinning up at least 3 different new instances and nothing has worked. These are completely fresh installs of bitnami wordpress on completely fresh instances.
Please help, I am just about out of patience as I have been dealing with this for at least 2 weeks, with my website completely unavailable.