IMPORTANT, please fill the questions
We assume you are using Bitnami to deploy your application.
Which version of the application are you using?:
Bitnami Redmine Stack 3.4.3
Please choose how you got the application: Installer (Windows, Linux, macOS), cloud image (AWS, GCE, Azure, ...) or VM (VMDK, VBOX):
Have you installed any plugin or modified any configuration file?:
Describe here your question/suggestion/issue (expected and actual results):
I already have a Redmine account which I used in the website but managing the project through the website only is not great... So I installed the Bitnami tool, but now I can't access my account.
The problem might be that my account uses an institutional login (Faculty of Engineering of the University of Porto) and I have an institutional e-mail, but now I cannot even use this e-mail to login, only my gmail account.