Can't get HTTPS on my main site or other domains on my bitnami wordpress multisite on gcloud

leandro.charlotte 2020-03-03 19:51:58 UTC #1

Keywords: WordPress Multisite - Google Cloud Platform - Technical issue - Secure Connections (SSL/HTTPS)
bnsupport ID: 3920e356-2cd4-cb75-f7f8-fec70bcbf6c6
Description:
I'm no developer or IT crowd but I managed to install bitnami multisite on my google cloud to escape from hostgator shared hosting.
I had lots of problems with the SSL certificate.
First I had the ERR TOO MANY REDIRECTS which i fixed with the solution in

Then I removed the SSL restoring the bitnami.conf and tried reinstalling using the method described in https://www.youtube.com/watch?v=oEkgaYr1xd0&t=320s with Certbot and I had the Apache screen on my homesite.
Finally it looks like i got it using the old method described here

but still chrome says my certificate is not there and when i try to access with https: it gives me the not secure warning. Can you please help?
My website is www.riowebfest.net
and other domains are
www.spwebfest.com
www.charlotteproducoes.com

Thank you so much for the attention and support!

edward.oak1 2020-03-03 19:56:45 UTC #2

Hey buddy, I was just having issues with SSL.

Did you know this was a thing (it saved me, not sure if you knew about it):

https://docs.bitnami.com/aws/how-to/generate-install-lets-encrypt-ssl/

"sudo /opt/bitnami/bncert-tool"

Fully automated. Worked like a charm for me...

leandro.charlotte 2020-03-03 20:17:24 UTC #3

Hey edward thanks for the quick reply!
I found out about this tool when I was following that youtube guide and when it finished running it got me the ERR TOO MANY REDIRECTS so I freaked out and uninstalled and used the old method hahaha
I'm pretty sure the certificate is installed but for some weird reason chrome doesnt accept it.
Again, thanks for the heads up!

edward.oak1 2020-03-03 23:46:11 UTC #4

Having deployed many certs, I would suggest deleting all certs and re-load
the certbot.

Also, too many redirect can also happen because of improper HTACCESS
redirections (e.g. www to non-www then force https, then www...)

If it catches a loop or illogicalities, it generated the error you're
facing.

So if the certificate is installed and all, triple check your HTACCESS
redirects and every other linked platform that can create redirects
(cloudflare/wordpress/cpanel/whm....)

michiel 2020-03-04 10:03:07 UTC #5

Hi @leandro.charlotte,

The certificate is valid ( you can check it by clicking on the lock icon on the left of the URL bar. It does not show up as secure because your website has mixed content, which means there are images URL links which have an HTTP URL instead of HTTPS. There are various WordPress plugins that fix this automatically for you. For example the SSL Insecure Content Fixer

Regards,
Michiel

leandro.charlotte 2020-03-05 03:56:49 UTC #6

Dear @michiel and @edward.oak1 thank you so much for the support!
I installed the plugin Really Simple SSL (the SSL Insecure Fixed didn't work after a couple of tries for some weird reason) and it worked like a charm! Thanks for the heads up michiel!

This community rocks! Cheers from Rio,

leandro.charlotte 2020-03-05 13:26:23 UTC #7

Now I'm getting the error
ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.

If I don't put the https in front of my website.com/wp-admin
Is there a way to force the browser to use https always in front of my site? Thanks!

michiel 2020-03-06 10:35:29 UTC #8

Hi @leandro.charlotte,

Did you already configure the domains for your site? WordPress Multisite requires using different domain names for each site. We configured a xip.io domain to the current IP address. Can you try accessing your website as follows: https://IP-ADDRESS.xip.io The following guide shows how to configure domains for WordPress MultiSite:

https://docs.bitnami.com/general/apps/wordpress-multisite/configuration/configure-wordpress-multisite/

Regards,
Michiel

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