Cannot start apache on AWS server

:warning: IMPORTANT, please fill the questions

We assume you are using Bitnami to deploy your application.

  • Which version of the application are you using?: 7.3.29-5-r70 on Debian 10

  • Please choose how you got the application: Installer (Windows, Linux, macOS), cloud image (AWS, GCE, Azure, …) or VM (VMDK, VBOX): AWS

  • Have you installed any plugin or modified any configuration file?: No

  • Describe here your question/suggestion/issue (expected and actual results):
    Attempt to restart apache with command:
    sudo /opt/bitnami/ctlscript.sh start apache
    After a few minutes:
    Failed to start apache: Failed to start apache
    sudo /opt/bitnami/ctlscript.sh restart

Some browsing led me to:
sudo pkill -f apache
sudo /opt/bitnami/ctlscript.sh restart
which gave:
Restarting services…
Job for bitnami.service failed because the control process exited with error code.
See “systemctl status bitnami.service” and “journalctl -xe” for details.

outputs for these and apache logs here

Hi @vurtual,

Thanks for your message. Can you run the bnsupport tool and share the code with us? Can you also share the output of the commands with us in the thread instead of doing it from an external link? I can’t download it from the link you shared

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