Cannot log in to the MySQL server, WP pulls Error establishing a database connection

fidarrlimited 2021-01-13 12:44:43 UTC #1

Keywords: WordPress - AWS - Technical issue - Other
Description:
My site is down. I tried to check the status of the MySQL server it shows - mysql not running

I have tired restarting the server, still not working.

fidarrlimited 2021-01-13 12:52:50 UTC #2

I ran the command to restart MySQL, but it turned /opt/bitnami/mysql/scripts/ctl.sh : mysql could not be started Monitored mysql

fidarrlimited 2021-01-13 13:19:03 UTC #3

Please @jota can I get any help fro you?

michiel 2021-01-14 09:13:05 UTC #4

Hi @fidarrlimited,

Could you run the Bnsupport Tool and send me the code ID at the end of the output?

sudo /opt/bitnami/bnsupport-tool

Regards,
Michiel

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