We have a Support Tool that will gather relevant information for us to review your configuration. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?
How to Run the Bitnami Support Tool
Please note that you need to paste the code outputted by the tool in your reply.
Regarding the URL you wrote
Please note that you need to use the domain you set in the SSL certificate when performing the requests, not the IP of the instance. Can you access that URL using the browser and obtain the certificate information the browser is getting?