Bitnami Wordpress Mariadb was service down

Keywords: WordPress - AWS - Technical issue - Services (Apache, MariaDB, MySQL…)

bnsupport ID: d3c90ac0-a3c2-abf7-7dc0-67e2ced09b94

bndiagnostic output:

? Apache: Found possible issues
? Mariadb: Found possible issues
? Connectivity: Found possible issues
? Resources: Found possible issues
https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-errors-apache/
https://docs.bitnami.com/aws/apps/wordpress/troubleshooting/debug-errors-mariadb/
https://docs.bitnami.com/general/faq/administration/use-firewall/
https://docs.bitnami.com/installer/faq/linux-faq/administration/increase-memory-linux/

bndiagnostic failure reason: I am not sure the details provided in the tool was related to the issue

Description:
Hi, we are using Bitnami Wordpress Stack. We created this server 16 days ago. We noticed this morning we got “Cannot connect to Database” error when we try to access our WP site. When checked, mariadb service was down.
We had to restart the server for the service to be working again. I checked the Mariadb logs, but did not find any reason why it crashed. At the moment Its running, and I am able to login and query the databases. Would it be related to any memory issue on the server?

Hi @rukshan.sugathapala,

The Bitnami Diagnostic tool warned you about this

[Mariadb]

Found recent error messages in the MariaDB error log:

2021-10-26 22:58:37 33 [ERROR] mysqld: Table './colladium_wordpress/wp_usermeta' is marked as crashed and should be repaired

Please check the following guide to troubleshoot MariaDB issues:

https://docs.bitnami.com/aws/apps/wordpress/troubleshooting/debug-errors-mariadb/

Did you take a look at it? You have many guides online about how to repair a table, for example this one

https://stackoverflow.com/questions/4357270/table-is-marked-as-crashed-and-should-be-repaired

Happy to help!


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