Type: Bitnami Support Tool
I’m unable to execute the support tool via the below command.
Also, I need to enable FTP access but I’m getting the below error.
Status: Retrieving directory listing…
Response: 257 “/bitnami/joomla” is the current directory
Command: TYPE I
Response: 200 Switching to Binary mode.
Response: 500 OOPS: invalid pasv_address
Command: PORT 192,168,1,19,239,245
Response: 500 OOPS: priv_sock_get_cmd
User credentials are used without any problem and this is for an AWS Lightsail instance following the below two links.
I have made sure TCP access is enabled through AWS environment but have been unable to get FTP access that is needed - can someone please provide some input about this?