Bitnami Support Tool code: f93bfe68-f365-6b45-7bb4-fa2b0c768ac3

lin_chomph 2019-03-17 13:34:13 UTC #1

Keywords: WordPress - AWS - Technical issue - Other
bnsupport ID: f93bfe68-f365-6b45-7bb4-fa2b0c768ac3
Description:
Hello, my website become very slow, please advice.
My code from Bitnami Support Tool is f93bfe68-f365-6b45-7bb4-fa2b0c768ac3

lin_chomph 2019-03-18 02:57:48 UTC #2

I did changes in php-fpm-apache.conf
(increased timeout from 300 to 600) but it doesn't help.

lin_chomph 2019-03-18 06:56:39 UTC #3

Same with file httpd-app.conf - set timeout to 900

It do not help...

jota 2019-03-18 10:57:45 UTC #4

Hi @lin_chomph,

We have this guide in our documentation that explains how to obtain more information about the performance of the instance

https://docs.bitnami.com/bch/faq/troubleshooting/troubleshoot-server-performance/

Please share the results with us

system 2019-04-01 10:58:00 UTC #5

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