Bitnami-prestashop 1.7.6.8 osx

bartnow 2020-10-27 15:54:04 UTC #1

suddenly my vm crashed.

fresh copy (just downloaded again from bitnami site) does not start:

INFO: Starting "PrestaShop" stack
INFO: "PrestaShop" stack successfully started
INFO: Starting "php-fpm"
INFO: Starting "mysql"
INFO: Starting "apache"
INFO: Successfully started "apache"
INFO: Successfully started "mysql"
INFO: Successfully started "php-fpm"
INFO: Starting "mysql"
INFO: Starting "php-fpm"
INFO: Starting "apache"
ERROR: Failed to start "apache": cannot start service: Syntax OK
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
AH00015: Unable to open logs
ERROR: Failed to start "php-fpm": cannot start service: Process exited with status 3

I have varnish on the master system, but currently stopped. I think the only touch to master was brew install telnet.

I did not change anything in vm, again this is log of new downloaded copy.
Any clue?

while terminal vi /opt/bitnami/apache2/logs/error_log:

E325: ATTENTION
Found a swap file by the name ".error_log.swp"
owned by: root dated: Tue Oct 27 15:41:01 2020
file name: /opt/bitnami/apache2/logs/error_log
modified: no
user name: root host name: debian
process ID: 10680
While opening file "error_log"
dated: Tue Oct 27 15:47:59 2020
NEWER than swap file!

(1) Another program may be editing the same file. If this is the case,
be careful not to end up with two different instances of the same
file when making changes. Quit, or continue with caution.
(2) An edit session for this file crashed.
If this is the case, use ":recover" or "vim -r error_log"
to recover the changes (see ":help recovery").
If you did this already, delete the swap file ".error_log.swp"
to avoid this message.

Swap file ".error_log.swp" already exists!
[O]pen Read-Only, (E)dit anyway, (R)ecover, (D)elete it, (Q)uit, (A)bort:

note: I have also stack for akaneo installed on this machine but not running right now

bartnow 2020-10-27 15:56:02 UTC #2

mac os 10.13.6 / mac pro / 4xXeon E5 / 32 GB

davidg 2020-10-28 09:09:57 UTC #3

Hello @bartnow,

It seems there is a service using this port. You could kill it by executing:

sudo kill -9 $(sudo lsof -t -i:80)

Then, try to start Apache again and let us know if it works.

Apart from that, could you run these commands and share the output with us?

df -h
cd /tmp | curl -s -o free-memory.rb https://gist.githubusercontent.com/ain/4360607/raw/470a39600da715c901bda768e97ea8e5add1f047/free-memory.rb | ruby free-memory.rb

Regards

bartnow 2020-10-28 11:54:04 UTC #4

if i understood you correctly, you ask me to invoke 'open terminal' and from the first tab of prestashopp.app and then do the above mentioned?

see below

Linux debian 4.19.0-9-amd64 #1 SMP Debian 4.19.118-2 (2020-04-29) x86_64

The programs included with the Debian GNU/Linux system are free software;
the exact distribution terms for each program are described in the
individual files in /usr/share/doc/*/copyright.

Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent
permitted by applicable law.

  | _ |_) |_ _ _  __ _ _ __ (_)
  | _ \ |  _| ' \/ _` | '  \| |
  |___/_|\__|_|_|\__,_|_|_|_|_|

*** Welcome to the Bitnami PrestaShop 1.7.6.8-1 ***
*** Documentation: <> ***
*** <> ***
*** Bitnami Forums: <> ***

For frequently used commands, please run:

sudo /opt/bitnami/bnhelper-tool

Last login: Tue Oct 27 20:22:23 2020 from 192.168.64.1
root@debian:~# sudo kill -9 $(sudo lsof -t -i:80)
sudo: lsof: command not found

Usage:
kill [options] [...]

Options:
[...] send signal to every listed
-, -s, --signal
specify the to be sent
-l, --list=[] list all signal names, or convert one to a name
-L, --table list all signal names in a nice table

-h, --help display this help and exit
-V, --version output version information and exit

For more details see kill(1).
root@debian:~# brew lsof
-bash: brew: command not found
root@debian:~# df -h
Filesystem Size Used Avail Use% Mounted on
udev 731M 0 731M 0% /dev
tmpfs 149M 16M 134M 11% /run
/dev/vda1 15G 2.5G 12G 18% /
tmpfs 745M 0 745M 0% /dev/shm
tmpfs 5.0M 0 5.0M 0% /run/lock
tmpfs 745M 0 745M 0% /sys/fs/cgroup
root@debian:~# cd /tmp
root@debian:/tmp# curl -s -o free-memory.rb <>
root@debian:/tmp# ruby free-memory.rb
-bash: ruby: command not found
root@debian:/tmp#

bartnow 2020-10-28 11:55:32 UTC #5

status: green

services: all three green

davidg 2020-10-29 10:08:36 UTC #6

Well, my point was to run those commands on your Mac terminal to know about your storage and memory.

Is it all working now or do you continue facing issues?

Regards

Bartosz_Nowicki 2020-10-29 20:41:36 UTC #7

David,

ok pls see below

srv4:~ bartnow-local$
srv4:~ bartnow-local$ sudo kill -9 $(sudo lsof -t -i:80)
Password:
usage: kill [-s signal_name] pid ...
kill -l [exit_status]
kill -signal_name pid ...
kill -signal_number pid ...
srv4:~ bartnow-local$ sudo lsof -t -i:80
srv4:~ bartnow-local$
srv4:~ bartnow-local$
srv4:~ bartnow-local$
srv4:~ bartnow-local$ vi https://gist.githubusercontent.com/ain/4360607/raw/470a39600da715c901bda768e97ea8e5add1f047/free-memory.rb https://gist.githubusercontent.com/ain/4360607/raw/470a39600da715c901bda768e97ea8e5add1f047/free-memory.rb
srv4:~ bartnow-local$ curl -s -o free-memory.rb https://gist.githubusercontent.com/ain/4360607/raw/470a39600da715c901bda768e97ea8e5add1f047/free-memory.rb https://gist.githubusercontent.com/ain/4360607/raw/470a39600da715c901bda768e97ea8e5add1f047/free-memory.rb
srv4:~ bartnow-local$ ruby free-memory.rb
18.72G of 32.77G free
srv4:~ bartnow-local$

cheers

still no bloody idea what is wrong

davidg 2020-10-30 10:40:36 UTC #8

Hello @davidg

You have enough storage, so it is not the problem.

We would like to understand which is the current problem taking into account that all the services are up. We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please execute it on the machine where the stack is running by following the steps described in the guide below?

- How to Run the Bitnami Support Tool in a cloud image or virtual machine
- How to Run the Bitnami Support Tool when using a native installer

Please note that you need to paste the code ID that is shown at the end.

system 2020-11-13 10:40:39 UTC #9

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