I opened the ticket after I received an ticket from Microsoft that states:
First of all, we would like to highlight that the errors you are getting are expected.
Some third-party images available in Marketplace requires a “plan”.
If you use a plan information different from the one already present in the OS disk, then you would probably get an error like “The purchase information does not match”.
If you use a plan information that is not valid, you would probably see “Plan with PublisherId… not found”.
We have reviewed the available SKUs for bitnami - postgresql in different locations, and we can only see a sku named “postgresql”. We are not able to find 9-5.
Therefore, the errors you have seen are expected as it looks like the sku 9-5 is no longer available.
At this point, we would like to clarify that Azure Marketplace is a service where publishers (Microsoft, ISVs, start-ups , etc.) can offer their solutions, and that each publisher is responsible of managing their “images”. You can find more information about this in the following article:
I will try again with your suggestions, but still I am not sure this will solve the problems.
In the end I think we need to recreate the VM from 0 and somehow import the data if possible.
Thank you for your time,