THank you, it is now working. I have run into another issue, i am not able to update my plugins. i get an error "Update Failed: Could not remove the old plugin."
I also am getting errors on the plugin page,
The plugin grimlock-the-events-calendar/grimlock-the-events-calendar.php has been deactivated due to an error: Plugin file does not exist.
The plugin loginpress/loginpress.php has been deactivated due to an error: Plugin file does not exist.
I enabled debug on the instance, and its showing me this error as well:
Class 'BP_Core_User' not found in /opt/bitnami/apps/wordpress/h$ress/htdocs/wp-content/plugins/bp-better-messages/vendor/buddypress/functions.php:785
here is an updated support tool number: a9f4ed59-9576-3c84-d14d-5b26b6d0b69f
Thank you for your help!