Keywords: WordPress Multisite - AWS - Technical issue - Services (Apache, MariaDB, MySQL…)
bnsupport ID: 7826e2da-f136-0a72-7412-003602c9508d
? Apache: Found possible issues ? Resources: Found possible issues https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-errors-apache/ https://docs.bitnami.com/bch/apps/moodle/troubleshooting/deny-connections-bots-apache/ https://docs.bitnami.com/installer/faq/linux-faq/administration/increase-memory-linux/
bndiagnostic failure reason: The documentation did not make any significant change
Occasionally the wordpress website I have been running for months has performance issues (I suspect bots / scripts). Yesterday this happened again and the website was very slow to respond so I rebooted the machine through the AWS console. After rebooting the machine, the performance continued to be very slow and I ran the diagnostic tool. It showed Apache could not load modules/mod_mpm_event.so as a result of not being able to open libiconv.so.2.
I followed the steps in this thread and turned off php-fpm - Kossa.ca 503 error and your bitnami support tool does not give me the id
After turning off php-fpm I am still having the same issue.
sudo find /opt/bitnami -type f -iname "*libiconv*" I get the following result:
/opt/bitnami/php/include/php/ext/iconv/php_iconv_aliased_libiconv.h /opt/bitnami/licenses/libiconv.txt /opt/bitnami/common/lib/libiconv.so.2.6.0``` However running this command `locate libiconv.so.2` I get these results: ```locate libiconv.so.2 /opt/bitnami/common/lib/libiconv.so.2 /opt/bitnami/common/lib/libiconv.so.2.6.0``` Running this command `ln -s /opt/bitnami/common/lib/libiconv.so.2.6.0 /opt/bitnami/common/lib/libiconv.so.2` gives me this result: ```ln: failed to create symbolic link '/opt/bitnami/common/lib/libiconv.so.2': File exists``` I am now at a loss as to how to get libiconv.so.2 loading and working again with Apache... please help!