Hello , I have Proxy timeout error at Redmine.
We have used Bitnami Redmine comfortably for about 2 years.
However , these days it has error like this:
Error number is 502.
This happens sometimes when we try to some update with Redmine pages (i.g. add issues, try to login , go to other pages ).
I checked Apache error log then found " 127.0.0.1:3001or3002" has some problem.
[Fri Jan 10 08:00:56.728866 2020] [proxy_http:error] [pid 5728:tid 1396] (OS 10060)接続済みの呼び出し先が一定の時間を過ぎても正しく応答しなかったため、接続できませんでした。または接続済みのホストが応答しなかったため、確立された接続は失敗しました。 : [client 172.30.40.34:53240] AH01102: error reading status line from remote server 127.0.0.1:3002
[Fri Jan 10 08:00:56.728866 2020] [proxy:error] [pid 5728:tid 1396] [client 172.30.40.34:53240] AH00898: Error reading from remote server returned by /redmine//time_entries.json
Note: This Japanese error log seems same as this error in English at this issue .
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respon
From these ports(3001,3002) , I found "C:\Bitnami\redmine\ruby\bin\ruby.exe" might have some problem.
I tried these tips but none of them worked.
• Restarting Server from Bitnami Redmine Stack Tool
• Restarting Redmine Server PC
• Adding "reconnecting:true" at database.yml from this issue
• Adding " timeout=5000" @ http-prefix.conf from issue I linked at error log.
I found this issue and knew how to overcome it but we didn't want to make new server.
Is there any other solution for this?
Our server setting is as follows.
Redmine - version 3.4.5.stable
OS - Windows10
Ruby - version 2.3.3
Thank you for reading my poor English.