All my files and folders in WordPress/htdocs are DELETED

Keywords: WordPress Multisite - AWS - Technical issue - Other

bnsupport ID: 2aa93013-bce6-854c-b9ef-8a34dcd4b435

bndiagnostic output:

? Apache: Found possible issues
https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-errors-apache/
https://docs.bitnami.com/bch/apps/moodle/troubleshooting/deny-connections-bots-apache/

bndiagnostic failure reason: The suggested guides are not related with my issue

Description:
my website was up and running and suddenly without any interference from me , i i can’t open it , whenever i try to enter the website it gives me Forbidden
You don’t have permission to access this resource.
it looks like someone enter my aws and remove all WordPress files and folders but i really don’t know what really happened.

Hi @marwan_ayad,

I just checked the info that the Bitnami Support Tool obtained and confirmed that there is not any WordPress’ file inside the htdocs folder. Did you install any plugin from an insecure source recently? Please note that you can also remove the folder by running the rm command

history | grep -C 2 rm | tail -n40

If you want to recover your site, you will need a backup of the instance or the application. Do you have one?

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