Alfresco Community 6.2 "Edit With Google Docs" option not work

kdgp1111 · July 21, 2020, 5:04am

Keywords: Alfresco - AWS - How to - Other
Description:
We have installed Alfresco Community Version 6.2 using Aws marketplace and we are facing issue while Edit document using “Edit With Google Docs” option

displaying Error : We hit an error retrieving the document from Google Docs™. Try again and if this happens again then contact your IT Team.

Log Error :
2020-07-20 08:35:59,065 ERROR [org.springframework.extensions.webscripts.AbstractRuntime] [ajp-nio-127.0.0.1-8009-exec-1] Exception from executeScript: 06200013
org.springframework.extensions.webscripts.WebScriptException: 06200013
at org.alfresco.integrations.google.docs.webscripts.SaveContent.executeImpl(SaveContent.java:317)
at org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:64)
at org.alfresco.repo.web.scripts.RepositoryContainer$3.execute(RepositoryContainer.java:527)
at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:450)
at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:595)
at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:664)
at org.alfresco.repo.web.scripts.RepositoryContainer.executeScriptInternal(RepositoryContainer.java:435)
at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:315)
at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:399)
at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:210)
at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:132)
at org.alfresco.repo.web.scripts.AlfrescoWebScriptServlet.service(AlfrescoWebScriptServlet.java:43)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:68)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.alfresco.web.app.servlet.ClearSecurityContextFilter.doFilter(ClearSecurityContextFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:524)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:818)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1627)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: java.lang.NullPointerException
at org.alfresco.integrations.google.docs.service.GoogleDocsServiceImpl.hasConcurrentEditors(GoogleDocsServiceImpl.java:2045)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at net.sf.acegisecurity.intercept.method.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:80)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:53)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:166)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
at com.sun.proxy.$Proxy230.hasConcurrentEditors(Unknown Source)
at org.alfresco.integrations.google.docs.webscripts.SaveContent.executeImpl(SaveContent.java:153)
… 40 more

Ibone · July 21, 2020, 7:44am

Hi @kdgp1111

Thanks for using Bitnami.
Coult you check this post of Alfresco community https://hub.alfresco.com/t5/alfresco-content-services-forum/errror-when-check-ing-google-docs-document-java-lang/m-p/296982?

I hope that helps you.
Ibone

kdgp1111 · July 21, 2020, 12:25pm

Hello @Ibone
Thank you for concern
I have already tried this post of alfresco community but sorry to say that it’s not work

kdgp1111 · July 21, 2020, 12:32pm

Hello @Ibone
step-1: I Have installed Alfresco community 6.2 using bitnami
step-2: Enabled Google Docs using the following link
Enable Google Docs Integration with OAuth
Because “Edit with Google Docs” feature not visible, After complete following link step “Edit with
Google Docs” feature successfully has been visible
step-3 While clicking on “Edit with Google Docs” for edit document It’s open a new Google Docs then successfully edit document come back into Alfresco Server and click on “Check in Google Docs” facing the issue that on that screen, the error is displaying the following picture:

kalpesh.ordex · July 22, 2020, 7:35am

Keywords: Alfresco - AWS - Technical issue - Other
Description:
We have installed Alfresco Community Version 6.2 using Aws marketplace and we are facing issue while Edit document using “Edit With Google Docs” option

browser error : “We hit an error retrieving the document from Google Docs™. Try again and if this happens again then contact your IT Team”

Log Error : 
2020-07-20 08:35:59,065 ERROR [org.springframework.extensions.webscripts.AbstractRuntime] [ajp-nio-127.0.0.1-8009-exec-1] Exception from executeScript: 06200013
org.springframework.extensions.webscripts.WebScriptException: 06200013
        at org.alfresco.integrations.google.docs.webscripts.SaveContent.executeImpl(SaveContent.java:317)
        at org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:64)
        at org.alfresco.repo.web.scripts.RepositoryContainer$3.execute(RepositoryContainer.java:527)
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:450)
        at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:595)
        at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:664)
        at org.alfresco.repo.web.scripts.RepositoryContainer.executeScriptInternal(RepositoryContainer.java:435)
        at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:315)
        at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:399)
        at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:210)
        at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:132)
        at org.alfresco.repo.web.scripts.AlfrescoWebScriptServlet.service(AlfrescoWebScriptServlet.java:43)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:68)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.alfresco.web.app.servlet.ClearSecurityContextFilter.doFilter(ClearSecurityContextFilter.java:53)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
        at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:524)
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:818)
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1627)
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: java.lang.NullPointerException
        at org.alfresco.integrations.google.docs.service.GoogleDocsServiceImpl.hasConcurrentEditors(GoogleDocsServiceImpl.java:2045)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
        at net.sf.acegisecurity.intercept.method.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:80)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
        at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:53)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
        at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:166)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
        at com.sun.proxy.$Proxy230.hasConcurrentEditors(Unknown Source)
        at org.alfresco.integrations.google.docs.webscripts.SaveContent.executeImpl(SaveContent.java:153)
        ... 40 more

davidg · July 21, 2020, 8:06am

Hello @kalpesh.ordex,

Could you provide us with more information about the issue?

When did it start to fail?
Did you apply any change or it is a clean installation?
Could you share with us a screenshot of the error?

We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please execute it on the machine where the stack is running by following the steps described in the guide below?

Please note that you need to paste the code ID that is shown at the end.

kalpesh.ordex · July 21, 2020, 10:08am

Hello @davidg
step-1: I Have installed Alfresco community 6.2 using bitnami
step-2: Enabled Google Docs using the following link
Enable Google Docs Integration with OAuth
Because “Edit with Google Docs” feature not visible, After complete following link step “Edit with
Google Docs” feature successfully has been visible
step-3 While clicking on “Edit with Google Docs” for edit document It’s open a new Google Docs then successfully edit document come back into Alfresco Server and click on “Check in Google Docs” facing the issue that on that screen, the error is displaying the following picture

Error display on screen : We hit an error retrieving the document from Google Docs™. Try again and if this happens again then contact your IT Team.

2020-07-20 08:35:59,065 ERROR [org.springframework.extensions.webscripts.AbstractRuntime] [ajp-nio-127.0.0.1-8009-exec-1] Exception from executeScript: 06200013
org.springframework.extensions.webscripts.WebScriptException: 06200013
at org.alfresco.integrations.google.docs.webscripts.SaveContent.executeImpl(SaveContent.java:317)
at org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:64)
at org.alfresco.repo.web.scripts.RepositoryContainer$3.execute(RepositoryContainer.java:527)
at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:450)
at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:595)
at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:664)
at org.alfresco.repo.web.scripts.RepositoryContainer.executeScriptInternal(RepositoryContainer.java:435)
at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:315)
at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:399)
at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:210)
at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:132)
at org.alfresco.repo.web.scripts.AlfrescoWebScriptServlet.service(AlfrescoWebScriptServlet.java:43)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:68)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.alfresco.web.app.servlet.ClearSecurityContextFilter.doFilter(ClearSecurityContextFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:524)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:818)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1627)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: java.lang.NullPointerException
at org.alfresco.integrations.google.docs.service.GoogleDocsServiceImpl.hasConcurrentEditors(GoogleDocsServiceImpl.java:2045)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at net.sf.acegisecurity.intercept.method.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:80)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:53)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:166)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
at com.sun.proxy.$Proxy230.hasConcurrentEditors(Unknown Source)
at org.alfresco.integrations.google.docs.webscripts.SaveContent.executeImpl(SaveContent.java:153)
… 40 more

Thank You

davidg · July 22, 2020, 7:34am

This is the support code that you provided:

a7a8a497-9f94-5666-086a-8f4a973eed5f

kdgp1111 · July 23, 2020, 10:11am

yes this is my support code i have one more f29cc8fd-02ab-a9ae-5c76-c4252887dff1

Ibone · July 24, 2020, 8:25am

Hi @kdgp1111,

Thank you for using our solution. Please note that Bitnami packages and configures already existing applications. However, we can only offer support and help on the basic and most frequent application configurations. Always based on the default configuration or on our guides.
If the question is related to the application itself or any third party tool, probably someone with more experience and knowledge about that specific tool can help you better than we can. We suggest you to post your question on the official support forums of the application so others can help you.

https://hub.alfresco.com/

Do not hesitate to write us back if you have any other questions regarding the Bitnami solutions or their configuration.

system · August 7, 2020, 8:25am

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