Keywords: Akeneo - Microsoft Azure - Technical issue - Other
bnsupport ID: Unknown error while running /tmp/nami
Description:
I created my Akeneo virtual machine using Bitnami Launchpad for Microsoft Azure with default configurations. I am able to log into the Akeneo Dashboard from this newly created Virtual Machine. I have made a new connection and have been following the steps for “Getting Started - Your very first tutorial” found here: https://api.akeneo.com/getting-started/your-first-tutorial-4x/welcome.html. I am using POSTMAN and walking through the steps to making the first connection. My configuration is set up properly in POSTMAN and have entered my information for my client id, client secret, username and password.
However, I am getting error code 422: “message”: “Parameter “client_id” is missing or does not match any client, or secret is invalid”.
I have been following the steps in the troubleshooting docs from https://api.akeneo.com/documentation/troubleshooting.html detailing to add the line “SetEnvIf Authorization “(.*)” HTTP_AUTHORIZATION=$1” in my virtual host configuration file for bitnami.
I have attempted to add this line in all various virtual host configuration files in the folders vhost and bitnami by SSHing into the azure bitnami virtual box.
However, the change has not taken any effect to my POST request to the machine. I have gone through all of the default steps with setting up my Akeneo machine, nothing is customized or altered from your steps to get it installed.
I cant imagine that I should have to alter anything from the default configuration and set up I went through from your Bitnami Akeneo instructions.
Please let me know how to fix this error code 422 and if there is a specific virtual host file and where I need to add the line SetEnvIf Authorization “(.*)” HTTP_AUTHORIZATION=$1. I see there are multiple virtual host configuration files for bitnami. I have tested entering that line in all tags and I have not had any luck. Please also let me know if there is another fix or additional configuration I need to do. I’ve had multiple developers attempt to create POST requests with your steps you provide for POSTMAN and none have worked.
Thank you please get back to me soon!
