Added SSL Cert and became unable to access pages

russell 2021-03-11 00:12:23 UTC #1

Keywords: General - Google Cloud Platform - Technical issue - Secure Connections (SSL/HTTPS)
bnsupport ID: 0b562c3b-4ced-8596-fb6f-051fe24b8498
Description:
I followed the set up of the SSL certificate on the guide on here.
This morning I was unable to login to the multisite network was taking me to link https://http//
I am now unable to connect to any of my sites.

I am able to connect with SSH and here is my support bundle code:
0b562c3b-4ced-8596-fb6f-051fe24b8498

Thanks in advance

russell 2021-03-11 01:24:20 UTC #2

I have been able to get my pages back up running. But I am still unable to access the main dashboard for the multisite.

It comes up http// and/or https://http// and won't allow me access to update site and plugins.

Updated support bundle code: 46d53a99-3ac0-c849-1103-78790e88ca1c

jcarmona 2021-03-11 12:17:32 UTC #3

Hi @russell

Thanks for using Bitnami WordPress Multisite!

I could not access your admin dashboard login page either, it results in an HTTP 404 error (maybe I'm not using the correct path? I tried http://XXXXXXent.co/wp-admin).

Nevertheless, I have seen that you have several plugins and themes on your site. Your instance is reporting some errors regarding them:

$ wp plugin list
...
PHP Warning:  A non-numeric value encountered in /opt/bitnami/apps/wordpress/htdocs/wp-includes/functions.php on line 74
Warning: A non-numeric value encountered in /opt/bitnami/apps/wordpress/htdocs/wp-includes/functions.php on line 74

Could you please try disabling the plugins, just in case this is the cause? You can do that by running the following commands:

$ wp plugin deactivate --all

Ref: https://developer.wordpress.org/cli/commands/plugin/deactivate/

Best regards,
Jose Antonio Carmona

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