Keywords: WordPress - Amazon Web Services - Technical issue - Connectivity (SSH/FTP)
bnsupport ID: 46284bc4-a52c-7d7f-c049-5f5326b0ca24
I know we have just closed this issue: https://community.bitnami.com/t/www-to-non-www-redirect-issue/59119 as everything appeared to have worked yesterday as expected.
Today, however, I have tried to log into my website only to realize that "504 Gateway Time-out" is returned. I have no idea if it is related to the issue we have resolved yesterday or not, but my website https://boardgamesland.com/ is down and have no idea why.
I have generated the support bundle and have attached the ID below. I hope it will help you.
Another thing that I have noticed while generating the support bundle is that the server was a lot slower than usual. If before it was taking me around 15 seconds to generate the support bundle, this time around it took a minute. The apache restart takes 20 seconds now, before it was up to 3 seconds. Not sure why it so much slower now, but I thought it may be important.
Please let me know if there is any other information I could provide?
Your help is truly appreciated, thank you!