IMPORTANT, please fill the questions
We assume you are using Bitnami to deploy your application.
Which version of the application are you using?: 8
Please choose how you got the application: Installer (Windows, Linux, macOS), cloud image (AWS, GCE, Azure, ...) or VM (VMDK, VBOX): VM
Have you installed any plugin or modified any configuration file?: No
Describe here your question/suggestion/issue (expected and actual results): Throughout December this was working fine. However this server this VM is on needed a reboot. After reboot the VM webpage has a 503 service unavailable.
Steps to reproduce the issue (if relevant):
I restarted the VM with no success. I reverted the whole VM to a previous snapshot and the VM / webpage worked fine. Reverting back to the latest snapshot and the 503 error returned as expected. I wanted to eliminate a problem with the main server first. Looking at the console and checking the status it says that Apache is running but that postgresql, redis and redash apps aren't running. tried stopping and restarting with no change.
log files indicate some problem with the server starting, size, regency of the internal snapshot on an img and or the SSL
support bundle from the tool 8becd2dc-8c88-6da3-0635-d2151438d4ff
Copy the apache log (if relevant):