Could you please let us know more information about your question?
- The version of Mattermost you are using
- The cloud platform or deployment type you used
- Did you make any change in the solution and its configuration files?
- When do you obtain that error message?
We have a Support Tool that will gather relevant information for us to debug the issue. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?
How to Run the Bitnami Support Tool
Please note that you need to paste the code outputted by the tool in your reply.